Graduation Term

Fall 2024

Degree Name

Doctor of Education (EdD)

Department

Department of Special Education

Committee Chair

Sarah L. Ballard

Committee Member

Yun-Ching Chung

Committee Member

Melinda R. Snodgrass

Abstract

This utilization-focused evaluation study aimed to describe augmentative and alternative communication (AAC) supports to enhance communication accessibility for children with complex communication needs in a children’s museum. Utilizing feedback from museum staff and parents of children with communication disabilities, the study sought to identify practical strategies to improve the effectiveness of AAC supports in creating more inclusive community spaces. A utilization-focused evaluation framework (Patton & Campbell-Patton, 2022) guided the assessment of embedded-aided communication supports within the museum, ensuring that findings were relevant and actionable for stakeholders. The evaluation revealed three key insights: (a) the importance of communication access through multiple modalities, (b) the role of social awareness in supporting inclusive communication, and (c) the need for enhanced communication partner training and education. Additionally, while parent museum users and museum staff evaluation users recognized the benefits of the communication access program, they also identified limitations and areas for improvement. This study provides recommendations for future research and practice, emphasizing the value of stakeholder-driven evaluations in promoting communication accessibility in community settings.

Access Type

Dissertation-Open Access

Available for download on Thursday, January 15, 2026

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