Graduation Term
2020
Degree Name
Master of Science (MS)
Department
Department of Technology
Committee Chair
Anu Gokhale
Abstract
Electronic commerce (e-commerce) has become a major retail channel for businesses in developed countries. However, it is still considered an innovation in developing countries. Specifically, e-commerce in Uzbekistan is in the early stages of emergence despite its advance in recent years in terms of Internet penetration, a strong retail sector, new national regulations, and a young population. The study aimed to identify barriers and drivers influencing e-commerce growth in Uzbekistan. A Delphi research design was utilized to answer the research questions of the study, which categorized and ranked factors that Uzbekistani entrepreneurs are facing when engaging in e-commerce processes. A focus group was established that consisted of entrepreneurs with direct experience of more than three years in Uzbekistani e-commerce market. Findings were analyzed to produce a list of barriers and drivers that were categorized and ranked by their importance.
Access Type
Thesis-Open Access
Recommended Citation
Tursunboeva, Madinakhon, "Barriers and Drivers Influencing the Growth of E-commerce in Uzbekistan" (2020). Theses and Dissertations. 1344.
https://ir.library.illinoisstate.edu/etd/1344
DOI
https://doi.org/10.30707/ETD2020.20210309065832407204.80
Included in
Databases and Information Systems Commons, Entrepreneurial and Small Business Operations Commons