Document Type


Publication Title

Milner Library FY24 Usability Testing Program

Publication Date



The FY24 Usability Testing Program was designed to iteratively assess user experience at Milner Library. The program gathers data through usability testing of the library's website and discovery layer, as well as survey questions about users' experiences with library services. Test #3 focuses on library users' awareness of I-share and the usability of the I-Share request form embedded in Primo VE. Takeaways and recommendations are included in the report.



To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.