"FY24 Usability Program Test #3: Assessing Awareness of I-Share and Usa" by Lindsey Skaggs
 

Document Type

Article

Publication Title

Milner Library FY24 Usability Testing Program

Publication Date

12-2023

Keywords

usability testing, assessment, data services, Milner Library

Abstract

The FY24 Usability Testing Program was designed to iteratively assess user experience at Milner Library. The program gathers data through usability testing of the library's website and discovery layer, as well as survey questions about users' experiences with library services. Test #3 focuses on library users' awareness of I-share and the usability of the I-Share request form embedded in Primo VE. Takeaways and recommendations are included in the report.

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