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Publication Title

Milner Library FY24 Usability Testing Program

Publication Date



usability testing, assessment, data services, Milner Library


The FY24 Usability Testing Program was designed to iteratively assess user experience at Milner Library. The program gathers data through usability testing of the library's website and discovery layer, as well as survey questions about users' experiences with library services. Test #5 gathers information from library users about their experiences locating and accessing materials. Takeaways and recommendations are included in the report.



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