"Effects of the COVID-19 Pandemic on Emergency Department Triage Nurses" by John R. Blakeman, Holli A. DeVon et al.
 

Document Type

Article

Publication Date

2023

Publication Title

Journal of Cardiovascular Nursing

Keywords

triage, nurses, emergency department, acute coronary syndrome, COVID-19

Abstract

Background: The COVID-19 pandemic added challenges to patient assessment and triage in the emergency department (ED).

Objective: To describe the effects of the COVID-19 pandemic on ED triage nurse decisions for patients with potential ACS.

Methods: This was a secondary analysis of data from a descriptive, electronic, survey-based study. Participants were asked two questions: whether the COVID-19 pandemic had affected their triage and/or assessment practices for patients with potential ACS and if so, how. Descriptive statistics were used to compare characteristics of participants. A qualitative descriptive approach was used to analyze responses to the open-ended questions about the pandemic’s effect on the triage process.

Results: Participants from across the US had a mean age of 41.7 (12.3) years; 358 (80.6%) were women. The participants had a median of 10.0 (IQR 16.0) years of experience as a registered nurse, with a median 7.0 (IQR 11.0) years of ED experience. A total of 180 of 444 (40.5%) participants indicated that the COVID-19 pandemic affected their triage processes and assessment of potential ACS patients; 156 (86.7%) provided a response to the open-ended question. Responses revealed four themes, 1) Delays in Triage and Treatment; 2) Ambiguous Patient Presentation; 3) Heightened Awareness of COVID-19 Complications and Sequalae; and 4) Process Changes.

Conclusions: Forty percent of ED triage nurses participating reported that triage processes for patients with potential ACS were affected by the COVID-19 pandemic. Most expressed barriers that resulted in delayed assessment and treatment of patients and often resulted from overlapping cardiac symptoms and COVID-19.

DOI

10.1097/JCN.0000000000001008

Comments

This is an accepted manuscript of an article first published in the Journal of Cardiovascular Nursing (2023):10.1097/JCN.0000000000001008.

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