Document Type
Article
Publication Title
Internet Reference Services Quarterly
Publication Date
3-2021
Abstract
[In the absence of an abstract, a selection from the introduction is provided.] On January 21, the Public Services Committee of the Consortium of Academic and Research Libraries in Illinois (CARLI) offered “The Pandemic Made Me Do It: Changing Public Services. This program was an open discussion for consortium members on two main topics: the changes in services that should be retained post-COVID-19; and changes in outreach due to COVID-19 and how they will affect future outreach practices. Regarding outreach, social media, and training, librarians noted a sharp increase of video instruction, including subject-specific short orientation videos. Additionally, some libraries moved displays into the digital realm.
DOI
10.1080/10875301.2021.1891183
Recommended Citation
Archer-Helke, Caitlin; Kahl, Chad; Kremer, Cynthia; Stevens, Cory; and Wolfgang, Lesley, "The Pandemic Made Me Do It: Changing Public Services" (2021). Faculty and Staff Publications – Milner Library. 135.
https://ir.library.illinoisstate.edu/fpml/135
Comments
This article was originally published in Internet Reference Services Quarterly 25, no. 3 (2021): 65-67. DOI: 10.1080/10875301.2021.1891183.