Usability Studies in the Electronic Resource Lifecycle

Authors

Rachel E. Scott, Illinois State UniversityFollow
Caitlin Harrington, University of MemphisFollow
Kenneth C. Haggerty, University of MemphisFollow

Document Type

Article

Publication Title

Serials Librarian

Publication Date

3-29-2022

Keywords

usability, e-resources lifecycle, TERMs, user testing

Abstract

The usability of e-resources and services contributes to library patrons’ use and satisfaction with them, which in turn affects library employees’ acquisition, provision of access, administration, support, and evaluation of e-resources. Librarians can integrate usability into the e-resource lifecycle in a variety of places and using numerous methods. This presentation provides an introduction to usability testing, highlights two usability case studies involving e-resources, and discusses how librarians might fruitfully incorporate usability methods throughout the e-resource lifecycle.

Comments

This is an Accepted Manuscript of an article published by Taylor & Francis in Serials Librarian on March 29, 2022, online at: https://doi.org/10.1080/0361526X.2022.2018229.

Recommended Citation

Scott, Rachel E.; Harrington, Caitlin; and Haggerty, Kenneth C., "Usability Studies in the Electronic Resource Lifecycle" (2022). Faculty and Staff Publications – Milner Library. 150.
https://ir.library.illinoisstate.edu/fpml/150