Document Type
Article
Publication Title
Milner Library FY24 Usability Testing Program
Publication Date
11-2023
Keywords
usability testing, assessment, data services, Milner Library, FY24 Usability Testing Program
Abstract
The FY24 Usability Testing Program was designed to iteratively assess user experience at Milner Library. The program gathers data through usability testing of the library's website and discovery layer, as well as survey questions about users' experiences with library services. The purpose of test #2 was to generate baseline observations and user search behaviors to inform future usability testing design. Takeaways and recommendations are included in the report.
Recommended Citation
Skaggs, Lindsey, "FY24 Usability Program Test #2: Baseline Catalog and Website Usability Testing" (2023). Faculty and Staff Publications – Milner Library. 212.
https://ir.library.illinoisstate.edu/fpml/212