Document Type
Article
Publication Title
usability testing, assessment, data services, Milner Library, FY24 Usability Testing Program
Publication Date
2-2024
Keywords
usability testing, assessment, data services, Milner Library, FY24 Usability Testing Program
Abstract
The FY24 Usability Testing Program was designed to iteratively assess user experience at Milner Library. The program gathers data through usability testing of the library's website and discovery layer, as well as survey questions about users' experiences with library services. Test #4 gathers information from library users about their perceptions of research consultations to inform service development. Takeaways and recommendations are included in the report.
Recommended Citation
Skaggs, Lindsey, "FY24 Usability Program Test #4: Assessing Perceptions of Research Consultations" (2024). Faculty and Staff Publications – Milner Library. 214.
https://ir.library.illinoisstate.edu/fpml/214