Document Type
Article
Publication Title
Milner Library FY24 Usability Testing Program
Publication Date
6-2024
Keywords
usability testing, assessment, data services, Milner Library, Primo VE
Abstract
The FY24 Usability Testing Program was designed to iteratively assess user experience at Milner Library. The program gathers data through usability testing of the library's website and discovery layer, as well as survey questions about users' experiences with library services. Test #7 gathers information from library users about their experiences locating and accessing materials and information. Takeaways and recommendations are included in the report.
Recommended Citation
Skaggs, Lindsey, "FY24 Usability Program Test #7: Retesting and Observing Search Behaviors" (2024). Faculty and Staff Publications – Milner Library. 263.
https://ir.library.illinoisstate.edu/fpml/263
