"Centering Users by Design: Implementing an Iterative Usability Testing" by Lindsey Skaggs
 

Document Type

Poster

Publication Title

ACRL 2025

Publication Date

4-2025

Keywords

usability testing, assessment, design, Primo VE

Abstract

Libraries are increasingly employing usability testing to inform the design of their websites, discovery layers, and digital services, but designing and facilitating testing can be intimidating for libraries without UX expertise or designated staff. This poster will explain how a librarian designed and facilitated an iterative seven-test Usability Testing Program over one academic year and outline how librarians new to UX can implement a similar program. Results from each test will be shared, demonstrating how the collected data was used to improve the library’s website and discovery layer and center the user experience.

Comments

This poster was presented at the Association of College & Research Libraries (ACRL) 2025 conference in Minneapolis, MN on April 4, 2025.

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